Privacy policy

Last updated: August 13, 2024

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

First name
Mailing address
Postcode
Email address
Telephone/fax number

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Data manager

Lumin-ART Productions Inc.

Place Ville Marie, 3, bureau 400, Montréal, QC H3B 2E3

Forms and interactivity

Your personal information is collected through forms, namely:

Website Registration Form
Order form

We use the information collected for the following purposes:

Order Tracking
Information / Promotional offers
Statistics
Contact

Your information is also collected through the interactivity that may be established between you and our website, as follows:

Matching

We use the information collected for the following purposes:

Statistics
Contact

Right of opposition and withdrawal

We are committed to offering you the right to object and withdraw your personal information. The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection. The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact us:

Email: info@lumin-art.com

Phone: (514) 700-3311

Website section: https://lumin-art.com/en/contact-us/

Right of access

We undertake to recognize a right of access and rectification to those concerned wishing to consult, modify or even delete information concerning them.

The exercise of this right will be:

E-mail: info@lumin-art.com

Phone: (514) 700-3311

Website section : https://lumin-art.com/en/privacy-policy/

Security

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

SSL Protocol
SET Protocol
Access management – authorized person
Access management – data subject
Network monitoring software
Computer backup
Username / password
Firewall

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

Legislation

We undertake to respect the legislative provisions set out in:

Legislation: Law 25 Quebec

PRIVACY POLICY